Instant KPI Reports for Support Teams

Customer Support Managers waste energy reading messages. We produce automatic reports to save time.

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Automatic Reports

Get instant reports based on your support team's performance.

Customer Happiness

We monitor your customer happiness on a live basis. Find out which agents delight your customers most.

Agent Positivity

We track how friendly your agents' messages are. Positive interactions lead to happier customers.

Clear Communication

Clear, digestible, respondable. We track how easy it is for your customers to understand your agents.

Effort Tracking

We track how hard customers have to try to resolve their issue. Quick and easy results make customers happy.